GDPR Compliance

GDPR Compliance at QuickZeros

Our Commitment to Data Privacy and Protection

At QuickZeros, we prioritize the privacy and protection of our users’ data. Our longstanding commitment to data privacy is evidenced by our adherence to, and often exceeding of, industry standards. We only collect and process personal information essential for the functioning of our products, and this fundamental approach will never change. We foster a culture of privacy awareness and see GDPR as an opportunity to further strengthen our practices.

What is GDPR?

The General Data Protection Regulation (GDPR) is a comprehensive EU privacy and data protection law that governs how companies protect the data of EU residents. It also enhances the control that EU residents have over their personal data. GDPR is relevant to any company that processes the data of EU residents, regardless of the company’s location. At QuickZeros, we have adopted GDPR standards as our global baseline to ensure the highest level of data protection for all our customers, no matter where they are located. GDPR has been in effect since May 15, 2019.

Understanding Personal Data

Under GDPR, personal data refers to any information that relates to an identifiable individual. This encompasses a wide range of data that can be used alone or in combination with other data to identify a person. Examples of personal data include:

  • Name
  • Email address
  • Financial information
  • Political opinions
  • Genetic data
  • Biometric data
  • IP addresses
  • Physical address
  • Sexual orientation
  • Ethnicity

Our GDPR Compliance Measures

To ensure compliance with GDPR, QuickZeros has implemented a series of measures designed to protect personal data and enhance privacy:

  1. Information Asset Register (IAR): We maintain an IAR that details the roles QuickZeros assumes as a data controller and processor. This register includes the categories of personal data processed, departmental access, and the purposes of data processing.
  2. Sub-Processor Assessment: We evaluate our third-party service providers and partners to ensure their compliance with current security and privacy standards. Contracts are streamlined to reflect these standards.
  3. Privacy Champions and Data Protection Officer (DPO): Each team has appointed internal privacy champions, and we have designated a DPO to oversee compliance efforts.
  4. Privacy by Design: Our application teams incorporate privacy by design, giving users greater control over their data. These enhancements are rolled out progressively based on product characteristics and domains.
  5. Data Processing Addendum (DPA): We have updated our DPA in line with GDPR requirements. Organization administrators can request a copy by emailing legal@quickqeros.com and specifying their Data Center.
  6. Data Protection Impact Assessments (DPIA): We conduct DPIAs to evaluate our data processing activities and implement appropriate controls based on the findings.
  7. Internal Audits: Regular audits of our products, processes, operations, and management identify areas for improvement, which are promptly addressed.
  8. Data Security Enhancements: We enhance data security by encrypting data at rest, based on sensitivity and risk levels, and developing in-house tools for better data governance.
  9. Database Cleanup: We ensure our databases contain only current and accurate information by removing terminated and dormant accounts in accordance with our Terms of Service.
  10. Breach Notification: In the event of a data breach, we follow our Privacy Incident Response policy. Customers will be notified within 72 hours of QuickZeros becoming aware of the breach. General incidents will be communicated via blogs, forums, and social media, while specific incidents will be directly communicated to the affected parties through their primary email addresses.
  11. Revised Privacy Policy: Our Privacy Policy has been updated to reflect the requirements of applicable privacy laws, informed by our data inventory, data flows, and handling practices.

Join Our Q&A Session

Have questions about QuickZeros updated Privacy Policy in compliance with GDPR? Join our forum-based Q&A session for answers and insights. Ask your questions now!

For any further details or inquiries, feel free to contact us at legal@quickzeros.com.

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